Polaris Digitech Limited has launched a game-changing Coverage Locator application, revolutionizing MTN Nigeria’s network coverage experience. With the innovative Coverage Locator app, MTN Nigeria users now have a powerful tool to pinpoint network availability. Polaris Digitech Limited’s app enables MTN Nigeria customers to easily identify areas with strong signal strength and reliable coverage.
This groundbreaking application empowers users to make informed decisions about network usage and connectivity. By leveraging this advanced technology, Polaris Digitech Limited has transformed the way MTN Nigeria customers access network coverage information. The Coverage Locator app brings unprecedented convenience, allowing users to navigate locations with optimum network availability.
Further to this, Polaris Digitech Limited’s innovative solution ensures that MTN Nigeria customers can experience uninterrupted connectivity wherever they are. With its user-friendly interface and accurate data, the Coverage Locator app is a game-changer for MTN Nigeria’s network coverage.
Client: MTN Nigeria
Solution Vertical: Telecommunication
Project Location: Nigeria
Project Title: The Development and Deployment of the Coverage Locator Application
Coverage Locator Application Challenges
MTN Nigeria, a leading telecommunications company had the under-listed need;
1. Firstly, identifying the coverage availability and signal strength per location for internal users and the public.
2. Secondly, the ability to enable subscribers to find the five closest stores to their location of interest.
3. Lastly, the ability to facilitate the reporting of areas with poor network quality or no network availability.
The Solution
Polaris Digitech Limited’s development of the Coverage Locator Application has brought significant advancements to MTN Nigeria’s network coverage. This location intelligence solution enables subscribers and retail staff to effortlessly identify network coverage signal levels, locate nearby stores, and report areas where network coverage is lacking. The application utilizes the robust Google Cloud Platform and harnesses the extensive capabilities of Google Maps API services to effectively map different business datasets. Furthermore, through this innovative approach, Polaris Digitech Limited has revolutionized the way users interact with MTN Nigeria’s network coverage information, enhancing the overall user experience.
Solution Deliverables/Capabilities
- The search box is the main medium for interacting with the coverage locator i.e. search for locations of interest
- Users can input their home/office addresses in the free text field to confirm network services available [Street name, LGA/City, etc.]
- Users have the option to select a service i.e., 5G, 4G, etc. for a searched location and view the result on the map
- Users can select a particular MTN service e.g., 5G without specifying any particular street name; here the customer only inputs the city name, and the map should display various locations where MTN 5G service is available within the indicated city
- Users can display MTN stores in search results and on the coverage map; subject to searched addresses
- Approximate distances (Km) between a user’s location and the nearest MTN store can be viewed on the map and the store’s panel
- Users can access street view images of searched locations and stores on the map
The Result (Coverage Locator Application)
– Coverage Monitoring: Subscribers could easily identify the coverage availability and signal strength in any location, ensuring they could make informed decisions regarding their network usage.
– Store Locator: The application allowed users to find the five closest stores to their location, making it more convenient for customers to access MTN’s services.
– Network Issue Reporting: Subscribers and retail staff were empowered to report areas with poor network quality or no network availability, helping MTN Nigeria to be able to quickly address network issues and enhance customer satisfaction.
Technologies Used
– Google Cloud Platform
– Google Maps Platform
– Spectrum Technology Platform
Conclusion
Polaris Digitech Limited’s collaboration with MTN Nigeria resulted in the successful development and deployment of the Coverage Locator Application. This innovative solution empowered MTN Nigeria to deliver an exceptional network experience for its subscribers by allowing them to monitor network coverage, find nearby stores, and report network issues seamlessly. Finally, this success story highlights Polaris Digitech’s commitment to leveraging cutting-edge technology to drive positive change and deliver exceptional results for our clients in the telecommunications industry.
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